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The roles on a typical project
Solution architect
Owns the overall design: which Microsoft products, how companies and dimensions are structured, where integrations sit, and which gaps justify code.
Finance consultant
Sets up the chart of accounts, posting groups, dimensions, bank reconciliation, fixed assets and the close process with your controller.
Supply chain consultant
Configures items, locations, costing, purchasing, warehouse handling, planning and manufacturing around how goods really move.
CRM consultant
Designs Dynamics 365 Sales or Customer Service: pipeline stages, case handling, Outlook and Teams use, and the handoff to the ERP.
AL developer
Writes Business Central extensions in AL when standard features fall short, built to survive Microsoft's regular updates.
Data migration specialist
Extracts, cleans and maps data from the old system, runs trial loads and produces the reconciliations finance signs off.
Project manager
Keeps the plan, the risk log and the decisions list current, runs status meetings and flags slippage early.
Support consultant
Handles questions, fixes and small changes once you are live, with the project notes in hand instead of starting cold.
Who you talk to at each stage
Why one person can wear two hats
On a smaller Business Central project, one consultant may cover finance and supply chain, and the architect may also run the project. That is normal and often better, because fewer handoffs mean fewer things lost between people. On a larger rollout with several companies or a CRM alongside the ERP, the roles separate.
What does not change is that the people in your workshops are the people who configure your system. We do not send a senior consultant to win the work and then hand it to someone you have never met.
What we ask from your side
- ✓An internal project lead with authority to make decisions and chase them
- ✓A key user in each department who knows the real process, not the documented one
- ✓Time from finance to check trial balances and sign off data loads
Questions about the people on a project
Will I know who is on my project before we start?
Yes, the consultants are introduced before the scope is signed. You meet the architect and lead functional consultant during scoping. The written scope names the roles and who fills them. If a change is ever needed, we tell you and explain why.
Who do I call when something goes wrong?
During the project, your project manager is the first call for anything. They route technical questions to the right consultant or developer. After go-live, the support consultant takes over as the first contact. Bigger changes still go back to the consultants who built the system.
Are developers offshore or in-house?
Development is done by Sataware Technologies, the parent company of this practice, not handed to an outside subcontractor. That keeps the developer answerable to the same project manager and architect as everyone else. Code goes through the same testing in a sandbox before it reaches production. You see it working before it goes live.
Do we need our own IT person for a Business Central project?
Not necessarily, since Business Central online is hosted by Microsoft and needs no servers on your side. What you do need is someone who can manage user accounts in Microsoft 365 and make decisions quickly. Many of our clients use their controller or operations manager as the internal lead. We coach that person through the admin tasks they will own.
Talk to us about your project.
Tell us what you run today and what has to change. A senior consultant replies with a written next step.