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Operations at scale

A Dynamics 365 Supply Chain Management consultant for complex, multi-site operations.

Dynamics 365 Supply Chain Management is Microsoft's operations application for companies whose planning, warehousing and production have outgrown a single-site ERP. It shares one database with Dynamics 365 Finance, so every receipt, pick and production order posts straight to the ledger. It is also a large system, so a good Dynamics 365 Supply Chain Management consultant starts by asking whether you need it. Plenty of manufacturers and distributors do better on Business Central, so this page covers both sides.

3 modes
discrete, process and lean manufacturing
Shared data
one database with Dynamics 365 Finance
Planning Optimization
Microsoft's master planning engine
Numbered blue loading dock doors on a warehouse

What Dynamics 365 Supply Chain Management covers

Plan

Master planning in Supply Chain Management

Planning Optimization works out net needs across sites and warehouses. Then it proposes planned purchase, transfer and production orders. It also respects coverage groups, lead times and safety stock per item.

  • โœ“Demand forecasts
  • โœ“Coverage groups per item and site
  • โœ“Planned order firming
  • โœ“Intercompany planning
Store

Advanced warehouse management in Dynamics 365

Location directives, waves and work templates drive picking, packing and put-away. Staff use scanners and the mobile app instead of paper.

  • โœ“Wave and cluster picking
  • โœ“License plate tracking
  • โœ“Cycle counting
  • โœ“Cross-docking
Make

Production control

Discrete routings, process formulas and kanban lean flows can run side by side. They can even share one legal entity, with co-products and by-products.

  • โœ“Formulas and batch orders
  • โœ“Catch weight items
  • โœ“Shop floor execution
  • โœ“Quality orders
Move

Transportation and assets

Transportation management handles carrier rating, load building and freight checks. Also, asset management tracks upkeep on the equipment that keeps the plant running.

  • โœ“Load planning
  • โœ“Freight bill matching
  • โœ“Preventive maintenance
  • โœ“Work orders on assets

Supply Chain Management or Business Central?

Business Central
Supply Chain Management
Typical company
Single or few sites, straightforward flows
Many sites, several legal entities, high volume
Warehousing
Bins, directed put-away and pick, basic scanning
Waves, work templates, license plates, mobile app
Process manufacturing
Limited, usually through add-ons
Formulas, potency, catch weight built in
Planning
MRP and MPS per location
Planning Optimization across the network
Transportation
Shipping agents and add-ons
Native transportation management
Project effort and cost
Smaller team, faster to change
Larger team, more design work up front

Where a Dynamics 365 Supply Chain Management consultant would steer you away

Dynamics 365 Supply Chain Management rewards companies that have the volume and complexity to use it. Take a distributor with one warehouse and a few thousand SKUs. It usually spends more on work templates than the templates ever save. So Business Central with directed put-away and pick, or a warehouse add-on, tends to fit better.

It also asks more of your own people. Someone inside the business has to own item coverage settings, location directives and production parameters after go-live. If nobody can take that on, the system drifts back to spreadsheets within a year, whichever Dynamics 365 Supply Chain Management consultant set it up.

Finally, most designs license it per user on top of Dynamics 365 Finance. We explain the license shape Microsoft publishes. However, the numbers belong with your licensing partner, not on this page.

How a Dynamics 365 Supply Chain Management consultant runs the project

  1. 1

    Walk the floor

    First, we walk receiving docks, pick faces, lines and shipping lanes with the people who work them. Paper forms and whiteboards on the floor tell you more about real process than any process map.

  2. 2

    Decide the design choices that are hard to reverse

    We agree legal entities, site and warehouse layout, item model groups, dimensions and costing in writing first. After all, changing them later means reposting history.

  3. 3

    Build in conference room pilots

    Each pilot runs a full scenario in a sandbox with your items and locations. For example, purchase to receipt to put-away to invoice. Gaps found here cost far less than gaps found after cutover.

  4. 4

    Prove it with volume

    We test planning runs and wave releases at real volume. A design that works for ten orders can stall at ten thousand.

  5. 5

    Cut over by site

    Multi-site businesses usually go live one site or one legal entity at a time. As your Dynamics 365 Supply Chain Management consultant, we use the scoping call to set the order and the fallback plan for each.

Stacked blue and red shipping containers at a port
Design sessions happen where the goods move, not only in the boardroom

Questions operations leaders ask a Dynamics 365 Supply Chain Management consultant

Do we need Dynamics 365 Finance as well?

In almost every design, yes. Supply Chain Management and Finance run on the same platform and share one database. The general ledger, payables and receivables live in Finance. A few companies run it against another ledger. But that adds integration work and removes much of the benefit of one system.

Can we run only the warehouse part?

Microsoft does support warehouse-only scenarios, where Supply Chain Management runs the warehouse and another ERP keeps orders and finance. It suits companies with a demanding distribution center and an ERP they are not ready to replace. Then the link between the two systems becomes the key part of the project. So it needs its own design.

Is it too big for a company with a few hundred employees?

Headcount is a poor guide. What matters is the number of sites, legal entities, planning complexity and warehouse volume. Some mid-sized manufacturers with process formulas and several plants fit it well. Meanwhile, some larger distributors with simple flows run happily on Business Central. A readiness assessment by a Dynamics 365 Supply Chain Management consultant answers the question for your specific operation.

Updates and taking over a live Supply Chain Management system

How are updates handled?

Microsoft ships service updates to these apps on a published schedule. Customers can pause a limited number of them. We build customizations as extensions, so updates apply without code merges. We test your extensions and key scenarios in a sandbox before each update reaches production.

Can a new Dynamics 365 Supply Chain Management consultant take over an existing system?

Yes. As your new Dynamics 365 Supply Chain Management consultant, we start with a written review of the setup, extensions and open issues. Then we tell you what is sound and what needs attention, before we agree any support.

Talk to us about your project.

Tell us what you run today and what has to change. A senior consultant replies with a written next step.

Get started

Start with a scoping conversation.

Thirty minutes with a senior consultant - not a sales call. We look at how you run today, tell you plainly whether Business Central is the right fit, and give you an honest sense of scope, cost and timeline before you commit to anything.

What happens next
1
We review your enquiry
A consultant reads it before the call - no discovery questionnaire to fill in.
2
30-minute scoping call
Your processes, your current systems, and the gaps that matter most.
3
Written summary & estimate
Indicative phases, licence counts and next steps, in writing after the call.
A senior consultant reads every message
NDA signed before discovery on request
No obligation on the first call
Senior consultants on every call
Request your scoping call
Four fields. A senior consultant reads and replies.
No obligation
Your details stay with our consulting team - never shared, never added to a mailing list.

Trusted partners

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Why teams pick us

Dynamics 365 consultingWhat we do
Free readiness assessment2-hour workshop
Reply in one business dayFrom a senior consultant
Scoping in 48 hoursCalls available fast
Fixed scope, fixed priceAgreed in writing
Microsoft-certified teamMB-800 and more
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