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By industry

Dynamics 365 industry solutions, explained sector by sector.

Dynamics 365 industry solutions are rarely a separate product. In most cases they are Business Central or a Dynamics 365 app, configured for how your sector works, plus one or two specialist apps from Microsoft AppSource. The pages below explain what finance and operations teams in each industry need, which features cover it, and where the fit is weak.

AppSource
Microsoft's marketplace for industry add-on apps
Dimensions
reporting by fund, job, store or department
One ledger
operations post straight to finance
Worker in a safety vest writing on a clipboard

Choose your industry

Manufacturing β†’

Production BOMs, routings, MRP and variance reporting in Business Central for discrete and assemble-to-order plants.

Wholesale & Distribution β†’

Landed cost, replenishment, bin-level picking and customer pricing in Business Central for wholesalers and distributors.

Professional Services β†’

Projects, time sheets, WIP and client billing in Business Central for consulting, engineering and agency firms.

Retail & eCommerce β†’

Shopify, marketplaces, stores and stock in one Business Central ledger for direct-to-consumer and multi-channel retailers.

Financial Services β†’

Client relationship tracking, service cases and the firm's own accounting on Dynamics 365 for advisers, lenders and agencies.

Field Operations β†’

Work orders, dispatch, technician mobile app and maintenance agreements on Dynamics 365 Field Service, billed through Business Central.

Healthcare β†’

Business Central finance for clinics, physician groups and medical suppliers, fed by summaries from the EHR, with supplies and equipment tracked.

Education β†’

Business Central for private schools, small colleges and training providers: tuition deferrals, gifts, grants and department budgets.

Real Estate β†’

Business Central for property owners, developers and managers: a company per LLC, consolidation, development costing and lease add-ons.

Food & Beverage β†’

Business Central for food producers and distributors: lot and expiry tracking, recall tracing, FEFO picking, recipe BOMs and food add-ons.

Construction β†’

Business Central for general and specialty contractors: job costing, WIP, equipment, subcontractor 1099s and add-ons for pay applications.

Nonprofit β†’

Business Central for nonprofits: fund, program and grant dimensions, restricted net assets, grant budgets and functional expense reporting.

Which Microsoft product usually leads in each sector

Usual starting point
Often added
Manufacturing
Business Central manufacturing
Supply Chain Management for multi-plant or process work
Wholesale distribution
Business Central inventory and warehouse
EDI and shipping apps
Professional services
Business Central projects and jobs
Dynamics 365 Sales, Power BI
Retail and ecommerce
Business Central with the Shopify connector
Point of sale apps
Field services
Dynamics 365 Field Service
Business Central for finance
Nonprofit
Business Central with fund dimensions
Grant and donor management apps

How to read an industry fit

Two companies in the same industry can need very different systems. A food producer with one plant and a food distributor with four warehouses share a sector label but little else. So each industry page starts from the processes that sector usually runs, not from a list of features.

Where the standard product falls short, the gap is usually filled by an AppSource app built for that sector, such as construction job costing, nonprofit grant tracking or food lot traceability. We check that any app we suggest is maintained for current Business Central releases before recommending it.

If your industry is not listed, the same approach still works. A readiness assessment maps your processes to the product and shows where the gaps are.

Presenter talking to a team beside a sticky note board
Industry fit is judged process by process, not by a sector label

Industry questions

Does Microsoft sell a separate version of Dynamics 365 for our industry?

Not for Business Central, which is one product for every sector. Microsoft does market industry cloud offerings that bundle Dynamics 365, Microsoft 365 and Azure features for sectors such as healthcare, financial services and nonprofit. For most small and mid-sized companies, the practical route is the core product plus the right sector apps.

How do you judge an AppSource app for our sector?

We look at how recently it was updated, whether it supports the current release wave, who publishes it and how they support it, and whether it overlaps features Microsoft has since added. We also ask for a sandbox trial with your data. An app that fails those checks is not recommended, however good the demo.

Have you worked in our industry?

Ask us on a call and we will answer specifically, without naming clients who have not agreed to it. What matters more is whether your processes fit the product, and that is something we can check with you directly in a scoping session.

Talk to us about your project.

Tell us what you run today and what has to change. A senior consultant replies with a written next step.

Get started

Start with a scoping conversation.

Thirty minutes with a senior consultant - not a sales call. We look at how you run today, tell you plainly whether Business Central is the right fit, and give you an honest sense of scope, cost and timeline before you commit to anything.

What happens next
1
We review your enquiry
A consultant reads it before the call - no discovery questionnaire to fill in.
2
30-minute scoping call
Your processes, your current systems, and the gaps that matter most.
3
Written summary & estimate
Indicative phases, licence counts and a cost range, in writing within three days.
Reply within one business day
NDA signed before discovery on request
No obligation, no cost for the scoping call
Microsoft-certified consultants only
Request your scoping call
Four fields. A consultant replies within one business day.
No cost
Your details stay with our consulting team - never shared, never added to a mailing list.