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Dynamics 365 industry solutions, explained sector by sector.

Dynamics 365 industry solutions are rarely a separate product. In most cases they are Business Central or a Dynamics 365 app, configured for how your sector works, plus one or two specialist apps from Microsoft AppSource. The pages below explain what finance and operations teams in each industry need, which features cover it, and where the fit is weak.

AppSource
Microsoft's marketplace for industry add-on apps
Dimensions
reporting by fund, job, store or department
One ledger
operations post straight to finance
Worker in a safety vest writing on a clipboard

Choose your Dynamics 365 industry solution

Manufacturing โ†’

Production BOMs, routings, MRP and variance reporting in Business Central for discrete and assemble-to-order plants.

Wholesale & Distribution โ†’

Landed cost, replenishment, bin-level picking and customer pricing in Business Central for wholesalers and distributors.

Professional Services โ†’

Projects, time sheets, WIP and client billing in Business Central for consulting, engineering and agency firms.

Retail & eCommerce โ†’

Shopify, marketplaces, stores and stock in one Business Central ledger for direct-to-consumer and multi-channel retailers.

Financial Services โ†’

Client relationship tracking, service cases and the firm's own accounting on Dynamics 365 for advisers, lenders and agencies.

Field Operations โ†’

Work orders, dispatch, technician mobile app and maintenance agreements on Dynamics 365 Field Service, billed through Business Central.

Healthcare โ†’

Clinics, physician groups and medical suppliers run finance in Business Central, fed by summaries from the EHR, with supplies and equipment tracked.

Education โ†’

Private schools, small colleges and training providers run tuition deferrals, gifts, grants and department budgets in Business Central.

Real Estate โ†’

Property owners, developers and managers run a company per LLC, consolidation, development costing and lease add-ons in Business Central.

Food & Beverage โ†’

Food producers and distributors get lot and expiry tracking, recall tracing, FEFO picking, recipe BOMs and food add-ons in Business Central.

Construction โ†’

Business Central for general and specialty contractors: job costing, WIP, equipment, subcontractor 1099s and add-ons for pay applications.

Nonprofit โ†’

Business Central for nonprofits: fund, program and grant dimensions, restricted net assets, grant budgets and functional expense reporting.

Which Microsoft product usually leads in each sector

Usual starting point
Often added
Manufacturing
Business Central manufacturing
Supply Chain Management for multi-plant or process work
Wholesale distribution
Business Central inventory and warehouse
EDI and shipping apps
Professional services
Business Central projects and jobs
Dynamics 365 Sales, Power BI
Retail and ecommerce
Business Central with the Shopify connector
Point of sale apps
Field services
Dynamics 365 Field Service
Business Central for finance
Nonprofit
Business Central with fund dimensions
Grant and donor management apps

How to judge Dynamics 365 industry solutions

Dynamics 365 industry solutions start with fit, not labels. Two firms in the same trade can need very different systems. Take a food maker with one plant and a food distributor with four warehouses. They share a label but little else. So each industry page starts from the processes that sector usually runs, not from a list of features.

Sometimes the standard product falls short. Then an AppSource app built for that sector often fills the gap. Examples are job costing for builders, grant tracking for nonprofits or lot tracing for food. Before we suggest an app, we check that its maker keeps it up to date for current releases.

Don't see your industry here? The same approach still works. A readiness assessment maps your processes to the product and shows where the gaps are.

Presenter talking to a team beside a sticky note board
Industry fit is judged process by process, not by a sector label

Dynamics 365 industry solutions: common questions

Does Microsoft sell a separate version of Dynamics 365 for our industry?

Not for Business Central, which is one product for every sector. So most Dynamics 365 industry solutions are setup plus apps. Microsoft does market industry clouds. These bundle Dynamics 365, Microsoft 365 and Azure features for fields such as health care, finance and nonprofits. Still, for most small and mid-sized firms, the best route is the core product plus the right sector apps.

How do you judge an AppSource app for our sector?

We look at when its maker last updated it and whether it runs on the current release. We also check who makes it, how they support it, and whether Microsoft now offers the same features. A sandbox trial with your data comes next. If an app fails those checks, we do not suggest it, however good the demo.

Have you worked in our industry?

Ask us on a call and we will answer specifically, without naming clients who have not agreed to it. What matters more is whether your processes fit the product. We can check that with you in a scoping session.

Talk to us about your project.

Tell us what you run today and what has to change. A senior consultant replies with a written next step.

Get started

Start with a scoping conversation.

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What happens next
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Your processes, your current systems, and the gaps that matter most.
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